AI workflows for real business tasks

An AI workflow connects a useful task to a repeatable process: collect the inputs, check them, let AI help with a defined step, and review the result before it is used. Start with work that already has an owner and a clear definition of "done".

At a glance

  • Start with client reporting and fictional data.
  • The first version creates a draft for review.
  • Use the invoice guide for payment follow-up.

Start with client reporting

For: small agencies and consultancies that prepare recurring client updates.

The workflow: approved figures → calculated changes → AI draft → human review → client-ready report.

The output: a short draft summary with links back to its source figures. The first version produces a draft; a person decides whether to send it.

Follow the reporting walkthrough · Get the free prompt, sample data and checklist

Two more workflows to scope

Turn an enquiry into a draft response

Use a new enquiry as the trigger. Validate the contact details, extract the request, check it against your services and draft a reply for the account owner. Keep uncertain or incomplete requests in a review queue. The system should not invent availability, promise a price or make a booking without the rules and approvals you have set.

A useful first test: can it recognise an enquiry that asks for something you do not sell? Read how to build an AI agent for implementation routes.

Prepare an invoice follow-up

Start with an approved list of overdue invoices. Check payment status and any dispute notes, then draft a polite reminder for review. A human should resolve disputed balances and sensitive customer situations before contact.

A useful first test: does it stop when an invoice has already been paid? Use our existing invoice-chasing guide for the next step.

What a useful workflow guide should tell you

  • The input, output and person responsible.
  • The software and access it needs.
  • Which steps use fixed rules and which use AI.
  • What to do when data is missing, ambiguous or out of date.
  • The cost of running and reviewing it.
  • The tests to run before relying on it.

The reporting example on this site is a design walkthrough using fictional data. It is not a claim that a particular platform or model has passed production testing. Check each guide's evidence note before using it.

Choose a platform after you choose a task

Use our tool-selection guide to choose a route. If your shortlist includes automation platforms, read Make versus n8n. If you will ask somebody to build it, prepare an implementation brief first.

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